Shipping Policy31
Last updated: August 2, 2026
This Shipping Policy explains our order-processing, shipping, tracking, and delivery procedures. Please review it before placing an order.
Shipping Carrier
We use the United States Postal Service (USPS) to deliver orders within the United States.
Once your order ships, we will send a confirmation email containing your USPS tracking number and available delivery information.
Shipping Destinations
We ship to valid United States addresses serviced by USPS. Available destinations and shipping options will be displayed during checkout.
Customers must provide a complete and accurate shipping address. We cannot deliver to an address that USPS does not recognize or service.
Order Processing Time
Orders are normally processed within 0–1 business day after payment authorization and order verification.
Our online store and customer-support channels are open 24 hours a day, seven days a week, including Saturdays and Sundays. However, package acceptance, transportation, and delivery remain subject to USPS operating schedules and federal holidays.
Orders requiring payment verification, address confirmation, or additional customer information may take longer. We will contact you if an issue prevents timely processing.
Estimated Delivery Time
The estimated total delivery time is 1–3 business days:
| Delivery stage | Estimated time |
|---|---|
| Order processing | 0–1 business day |
| USPS transit | 1–2 business days |
| Total estimated delivery time | 1–3 business days |
Delivery estimates begin after an order is successfully placed and payment is authorized. Business days generally exclude federal holidays.
Order Cutoff Time
Orders submitted before 2:00 PM Pacific Time may begin processing on the same business day. Orders submitted after this cutoff may begin processing on the next business day.
Weekend orders may be prepared by our team, but USPS acceptance, transit, and delivery depend on the carrier’s weekend schedule.
Shipping Charges
Any applicable shipping fee will be displayed during checkout before payment is submitted.
The customer will have an opportunity to review the complete order total, including product prices, taxes, and shipping charges, before completing the purchase. We will not add undisclosed shipping fees after checkout.
Order Tracking
When your order ships, we will email you:
- Your USPS tracking number
- A tracking link
- Available delivery information
You may track your package through the official USPS Tracking website.
Tracking information may take up to 24 hours after shipment to appear or update in the USPS system.
Possible Delivery Delays
Most orders are expected to arrive within the stated delivery period. Occasional delays may occur because of:
- Severe weather or natural disasters
- USPS service interruptions
- Federal holidays
- High seasonal shipping volume
- Incorrect or incomplete addresses
- Transportation or security restrictions
- Events outside our reasonable control
If we become aware of a significant delay, we will make reasonable efforts to notify you and provide available options. These provisions do not limit rights provided by applicable consumer law.
Incorrect or Incomplete Addresses
Please verify your delivery address before submitting an order. If you discover an error, contact us immediately.
We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed after processing begins or the package is transferred to USPS.
If USPS returns an order because of an incorrect, incomplete, refused, or undeliverable customer-provided address, we will contact you regarding reshipment or refund options. Any additional charge will be disclosed before reshipment.
Lost Packages
If tracking has not updated for an unusual period or your package appears lost:
- Review the latest USPS tracking information.
- Contact your local USPS office.
- Submit a search request through the official USPS Missing Mail page.
- Contact us with your order number and tracking number.
We will review the shipment and assist with the USPS investigation. If the package is confirmed lost, we will provide a replacement or refund, as appropriate.
Package Marked “Delivered” but Not Received
If USPS shows that your package was delivered but you cannot locate it:
- Check your mailbox and all secure delivery areas.
- Ask household members or neighbors whether they accepted it.
- Verify the shipping address on your order.
- Allow until the end of the delivery day because tracking may update early.
- Contact your local USPS office.
- Contact us if the package still cannot be found.
We will review the available delivery information and help determine an appropriate resolution.
Damaged, Incorrect, or Missing Items
Inspect your order promptly after delivery. If an item arrives damaged, defective, incomplete, or incorrect, contact us and provide:
- Your full name
- Order number
- Description of the issue
- Photographs of the product
- Photographs of the shipping box and label
- Photographs of visible damage
Keep the product and packaging until we provide instructions. After verification, we will offer an appropriate replacement, refund, or other resolution under our Return & Refund Policy.
Order Changes and Cancellations
Contact us as soon as possible if you need to change or cancel an order.
We cannot guarantee changes or cancellations after processing or shipment begins. If an order has already shipped, it must be handled according to our Return & Refund Policy.
Approved cancellations will be refunded to the original payment method.
Refused and Unclaimed Packages
If an order is refused or remains unclaimed and USPS returns it to us, we will contact you about available reshipment or refund options.
Additional shipping costs may apply when the return resulted from an incorrect customer-provided address, refusal, or failure to collect the package. Any permitted charge or deduction will be disclosed before processing.
No such charge will apply if the return resulted from our error or where applicable law prohibits it.
Contact Us
Customer support is available 24 hours a day, seven days a week, including Saturdays and Sundays.
Phone: +1 (626) 284-2272
Email: abdohiddo.uinfo@gmail.com
Business and Shipping Address:
2842 W Valley Blvd
Alhambra, CA 91803
United States
Please include your full name and order number when contacting us. Contact us before visiting this address or returning merchandise.